Refund Policy
Effective Date: 1810-2024
At Techm Global IT Services Pvt Ltd, we are committed to ensuring a seamless and trustworthy experience for all our clients. Our refund policy is designed to be transparent and fair, protecting both parties in the event of any payment discrepancies. Please read this policy carefully to understand how we handle refunds.
1. Accidental or Wrong Payment? We’ve Got You Covered!
We understand that mistakes can happen. If you’ve made a wrong payment by mistake, don't worry! Here’s what to do:
- Notify us within 4 hours of the transaction by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..
- Your email must include the Transaction ID, along with the Date and Time of the payment.
Our team will review your request promptly. Once validated, we will initiate a refund of the incorrect payment without any hassle. It’s our way of ensuring that honest errors don’t turn into unnecessary worries.
2. Service Payments: Non-Refundable
While we are happy to correct accidental payments, payments made for our services are non-refundable. Whether it's for website development, software solutions, or any other services we provide, once you’ve made the payment, it is considered final and non-reversible. This is because we immediately begin allocating resources, time, and expertise to your project.
We advise all clients to review their orders and invoices carefully before making payments to avoid any misunderstandings.
3. Why No Refunds for Services?
Our services are crafted to meet your unique needs, and a significant amount of planning and effort goes into delivering these results. Once work begins, resources are committed, and costs are incurred, which is why refunds are not feasible for service-related payments. This policy helps us maintain the high quality and dedication you expect from us.
4. Your Satisfaction is Our Priority
While we don’t offer refunds for services, your satisfaction is paramount to us. If you have any concerns or issues with the services provided, we encourage you to reach out to us. We’re committed to working with you to resolve any issues and ensure you are satisfied with the final outcome.
5. How to Reach Us
For any refund-related queries, concerns, or general assistance, our team is here to help. You can contact us at:
6. Policy Changes
Please note that this refund policy may be updated from time to time. Any changes will be posted on this page, so we encourage you to review it periodically.
